Real systems, running in real businesses

We designed, built, and shipped every one of these ourselves, including the system running our own agency today.

2026 · Catering · Kuala Lumpur

WhatsApp bot that handles bookings and orders

A hosting and catering company was running its whole order book out of one crowded WhatsApp inbox.

Catering and event hosting table setup, the type of business behind this WhatsApp ordering bot

The problem

Booking details buried in chat threads. Staff retyping orders for the kitchen by hand. Details slipping through at exactly the moments the business was busiest.

What we built

A WhatsApp bot that runs the intake conversation end to end. It captures the event date, headcount, menu, and delivery details, confirms everything back to the customer, and sends a clean structured ticket straight to the kitchen.

What changed

Every order now lands in one format. Nothing gets lost between chat and kitchen, and the owner sees every booking in one view instead of scrolling threads.

2026 · Sports · Malaysia

A booking-first website for a pickleball court

A pickleball club taking every booking by DM and phone call, with no way for players to see what was free.

Pickleball paddle and balls courtside, the sports club behind this booking website

The problem

Double bookings, no-shows, and a front desk acting as a call center. Peak-hour demand was there, the system to catch it was not.

What we built

A booking-first website. Players see live court availability, book and pay in a few taps, and get automatic confirmations and reminders. Memberships run on the same system, from casual open play to premium tiers.

What changed

Players book themselves. The club runs on one calendar, payments are collected upfront, and staff talk to players about the game instead of the schedule.

2026 · Logistics · Kuala Lumpur

Structured quote intake that replaces the enquiry form

A freight forwarder whose quote requests arrived as long, unstructured emails, worded differently every time.

Container ship at port, the freight forwarding business behind this quote intake system

The problem

Ops spent the first stretch of every enquiry extracting origin, destination, weight, and terms before any real pricing work could start. Slow quotes lose freight jobs.

What we built

A structured intake flow. Shippers enter origin, destination, weight, and Incoterm, choose air or sea, and get an instant estimate range. Ops receives a clean RFQ, ready to price, instead of an email to decipher.

What changed

Enquiries arrive complete. No back-and-forth over basics, quotes go out faster, and the pipeline is finally visible in one place.

2026 · In-house · Kōra Labs

The multi-agent system that runs our own agency

Two people run Kōra Labs. Sales follow-ups, content, QA, and accounts all compete for the same hours.

Kōra Labs studio workspace, where the in-house multi-agent system runs the agency

The problem

The same one our clients have. Manual work grows faster than headcount, and hiring for it was never the plan.

What we built

A supervisor agent that routes work to specialist agents for sales, content, QA, and accounts. Each task is executed, checked, and escalated to a human only when judgment is actually needed.

What changed

The agency runs on the systems we sell. This is the proof we point to in every discovery call: we stake our own company on the builds we ship to clients.

Your process could be next

Tell us where the manual work is piling up. We will show you exactly what we would build.

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